Overview:
Each payment method within Pebl has different settlement speeds and associated fees. Knowing the differences helps you manage cash flow and customer experience.
Ongoing Fees
Sign-up Costs = None
Monthly Fees = None
Admin Fees = None
Hardware costs = None (you don't need extra hardware to use Pebl).
Transaction Fees & Settlement Times
Payment Method | Settlement Time | Per-transaction Fees |
Credit/Debit Card (Tap to Pay, Links, QR) | T+2 business days (standard) | 1.80% |
Same-day (approx. 8PM) | $1.50 | |
Surcharging Enabled (Cards & PayID) | As above | Zero fees |
Pebl currently accepts all major cards and wallets; Visa, Mastercard, AMEX, eftpos, Union Pay, Apple Pay, Google Pay.
FAQs and Troubleshooting Tips:
Why hasn’t my payout arrived?
Check if the transaction occurred after cut-off time (11pm) or on a weekend/public holiday. If a transaction takes place on a Friday night, you'll only receive the payment by Wednesday latest.
Why doesn't my Daily Total match my received Payout amount?
Pebl pays out your total sales minus our fees. E.g if you've done $100 in card transactions, then you'll receive $100.00 - $1.80 = $98.20.
To ensure you receive the full sales amount, make sure you've turned on surcharging.
Where can I see my payouts?
Pebl's Activity screen shows your recent transactions and payouts. You can click "See all" to view more.
For upcoming payouts, check the Pebl card highlighting your expected Next Payout (estimate), and if there are any In Transit.
Are there any hidden fees?
No. All fees are clearly shown in your pricing plan and invoicing breakdown.