🚨 Important Note:
Pebl does not recommend using MOTO payments unless absolutely necessary. These transactions are considered high-risk and are more likely to be declined by banks.
If your customer is not present, we recommend sending them a payment link via SMS or email. This allows them to pay securely from their own device, and keeps your business compliant by avoiding direct handling of their card details.
Overview:
Pebl allows you to take card payments by manually entering the customer's card details — often referred to as a "MOTO" (Mail Order / Telephone Order) transaction. This is useful when your customer isn’t with you in person, but you still need to accept payment securely.
Step-by-Step Instructions:
Open the Pebl app and tap the blue + button.
Enter the payment amount and optional description or products.
Tap Other payment options.
Select the 3-dot menu at the bottom right.
Select Enter card details manually.
Enter the customer’s:
Name on card
Card number
Expiry date
CVV (3- or 4-digit security code)
Confirm and process the payment.
A receipt will be automatically emailed to the customer if an email is entered.
FAQs and Troubleshooting Tips:
Can I use this for recurring customers over the phone?
Yes, but you’ll need to enter their card details each time. Pebl does not store card data.
Will the customer receive a receipt?
Yes — as long as you enter their email during the process.
What if the payment fails?
MOTO payments are high risk and may be blocked by banks. We recommend using a payment link instead.