Overview:
Pebl displays a “Payment Declined” message when the customer’s bank does not approve the transaction. Both you and your customer will see this. This is usually due to insufficient funds, card restrictions, or fraud checks.
Step-by-Step Actions:
Ask the customer to try a different card.
Suggest a different payment method, like PayID or Apple Pay.
Double-check the entered amount (for manual entry) to ensure it’s not too large.
FAQs and Troubleshooting Tips:
Does Pebl block the payment?
No — the decline often comes from the customer’s bank or card issuer.
Can I see the reason for decline?
Not directly — banks don’t share the exact reason, only the decline response.